GTBet respects your privacy and ensures that your personal data is processed carefully and in accordance with the General Data Protection Regulation (GDPR). This policy explains what data we collect, why we collect it, and how we protect it.
What data do we collect?
We collect personal data necessary to provide our services, including:
- Full name, date of birth, address, and nationality
- Contact details: email address and phone number
- Verification documents: ID and proof of address (KYC)
- Payment and transaction data
- IP address, device, and browser information
- Gaming activity and website usage
Purposes of data processing
We process your data for the following purposes:
- Registering and managing your user account
- Verifying your identity and age (KYC process)
- Processing deposits, withdrawals, and bonuses
- Preventing fraud and complying with legal obligations
- Analyzing user behavior to improve our services
- Sending personalized offers (only with your consent)
Sharing of personal data
GTBet only shares your data with third parties necessary to deliver our services, such as payment providers, verification partners, software vendors, and marketing platforms. In some cases, data may be processed outside the EU, in which case we ensure appropriate safeguards are in place.
Data security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include encryption, secure connections, and access controls.
Data retention
Your data will not be kept longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required (e.g., under tax laws or anti-money laundering regulations).
Your rights
As a user, you have the following rights:
- The right to access your data
- The right to correct or delete your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to file a complaint with the supervisory authority (Autoriteit Persoonsgegevens)
